SHIPPING & RETURNS
Shipping Policy
We ship all orders directly from our U.S. warehouse.
Processing time:
Orders are typically processed and shipped within 24 hours on business days.
In some cases, processing may take up to 1–2 business days.
Shipping Options & Delivery Times:
Standard Shipping:
Delivery in 3–7 business days
$6.9 standard shipping
Complimentary shipping on orders $68+ (Contiguous U.S. only)
Premium Shipping:
Delivery in 2–3 business days
$19.9
Shipping to Alaska, Hawaii, Puerto Rico, and Guam is a flat $9.9.
Free shipping promotions do not apply to these destinations.
Delivery times may be extended for these regions.
Return & Refund Policy
We hope your U8 piece becomes part of your everyday life.
If for any reason it doesn’t feel right, we accept returns within 21 days of delivery.
Return Eligibility
To be eligible for a return, items must be:
Unused and unworn
In original packaging
In resellable condition
Return shipping costs are the responsibility of the customer.
At this time, we do not offer prepaid return labels.
Once your return is received and inspected,
approved refunds will be issued to the original payment method.
Original shipping fees are non-refundable.
Refund processing times may vary depending on your bank or payment provider
The following items are not eligible for return or refund:
Final sale items, clearance items, items showing signs of wear or damage.
Contact Us
Questions about shipping or returns?
We’re happy to help and usually reply within 24 hours.