FREQUENTLY ASKED QUESTIONS

Most orders arrive within 3–7 business days after shipping.

Yes! Orders $69+ ship for free.

Please email support@shopU8.com with your order number.

Customers are responsible for return shipping costs.

At this time we do not offer direct exchanges.

Please return your item and place a new order.

Currently, we ship within the United States only.

Once USPS marks a package as delivered, we are not responsible for lost or stolen packages.

Please contact USPS or check with your neighbors.