top of page
Free shipping on orders over $68.
Search
Log In
FREQUENTLY ASKED QUESTIONS
General
How long does shipping take?
Most orders arrive within 3–7 business days after shipping.
Do you offer free shipping?
Yes! Orders $68+ ship for free.
How do I start a return?
Please email support@shopU8.com (mailto:support@shopu8.com)with your order number. Customers are responsible for return shipping costs.
Can I exchange an item?
At this time we do not offer direct exchanges. Please return your item and place a new order.
Do you ship outside the US?
Currently, we ship within the United States only.
My package shows “delivered” but I didn't receive it.
Once USPS marks a package as delivered, we are not responsible for lost or stolen packages. Please contact USPS or check with your neighbors.
bottom of page
